Please use this in-app tool to find any missing notes:
-------
There are several ways you can recover missing notes:
1. Undo
If you've only just accidentally deleted or changed some bullets, you can undo the change by pressing Ctrl+Z (Command+Z if using a Mac). You can undo multiple changes in a row if necessary, and you can redo changes with Ctrl+Shift+Z if you go too far.
2. Search
Your bullets may have inadvertently been moved to the wrong location, either because you pressed the wrong button by mistake, or because of a syncing conflict where the bullets were in different places on different devices. Try using Ctrl+P search (Command+P on a Mac) to look for the missing bullets, and move them back to the correct location if necessary.
3. Restore bullets from the Trash
Deleted bullets are placed in the Trash, which you can access in any of the following ways:
From the Trash option available directly after clicking the user menu in the upper-left corner.
From the Omnibar — press Ctrl+K (Cmd+K on a Mac), type
trash, and select View Trash.
If you find your deleted bullets in the Trash, you'll see an option to restore them to their original location.
Deleted bullets remain in the Trash for at least two weeks before being permanently deleted.
💡Tip: Trash loading slowly on mobile? If you have a large number of deleted bullets (e.g., thousands), the Trash may take a long time to load on mobile devices. If you're having trouble accessing it, please try using the RemNote Desktop App or Web App on a computer.
Restore strokes from Drawing Trash (handwritten documents & PDFs)
For handwritten documents and PDFs, erased strokes and shapes go to a document-specific Drawing Trash, not the global Trash.
To restore:
Open the handwritten document or PDF where the content was erased.
Open the document menu (⋯) and select View Drawing Trash.
Find the erased strokes/shapes and choose Restore.
4. Check your "Complete Trash"
In addition to the normal Trash, please also check the "Complete Trash" with this button by going to Settings > Troubleshooting > View Complete Trash. Bullets that were incorrectly programmatically deleted will appear here.
5. Check other computers or mobile devices
If you're using a Synced Knowledge Base and you created the missing bullets on a different device than the one you're using, it's possible the bullets are still trapped on that device. (Typically this would happen if you didn't have a fully functional internet connection at the time or your device was switched off before RemNote finished syncing.)
If this is the case, you'll be able to find the missing bullets in RemNote on the device where you created them. If they still appear on one device but not the other, make sure both devices are connected to the internet, restart RemNote on both devices, and wait a few moments for syncing to complete.
6. Check Orphans
Click the "Check Orphans" button in Settings > Troubleshooting and see if your content appears.
7. Restore a backup
RemNote automatically makes backups of your knowledge base in many cases, which you can restore from if other attempts to retrieve your bullets have failed. Please see the RemNote Backups article for more details and instructions on finding and restoring a backup.