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RemNote Pro Frequently Asked Questions
RemNote Pro Frequently Asked Questions

Answers to common questions about RemNote Pro, including what’s included, subscriptions, discounts, and payment methods.

Martin Schneider avatar
Written by Martin Schneider
Updated over a week ago

Prices and payment

What pricing plans does RemNote offer?

We have three tiers of pricing:

  • Free (“RemNote Free”)

  • Monthly or yearly subscription (“RemNote Pro”)

  • One-time purchase (“Life-Long Learning”).

To compare features and current prices in your area, visit the Pricing Guide.

What's included in the Life-Long Learning Plan?

Please see the main article for details.

How do I pay?

We offer many payment options including credit cards, Google Pay, Apple Pay, Cash app, and Link. More about payment options here. Note the options here are the only payment options we offer. For ex., we don't offer PayPal.

Can I get a free trial of RemNote Pro?

We don't have a specific free trial period, but you can try all Pro features a limited number of times on the Free plan at your convenience. For instance, you can upload and annotate three PDFs, even though PDF annotation is a Pro feature. After that, you'll be prompted to upgrade when you want to annotate another PDF.

You can also refer friends to receive free months of access to RemNote Pro.

Do you offer refunds?

Yes, we offer a full refund within 30 days of any subscription or license purchase if you're unsatisfied for any reason.

Where do my subscription dollars go?

We're a lean company focused on our users. Our goal is to build the world's most powerful thinking tool to empower individual learners, thinkers, and creators. Every subscription dollar goes directly into making RemNote more powerful for you. We're reinvesting everything right back into frequent updates, fundamental design research, and tooling.

Discounts and referral credit

Do you offer institution/classroom pricing?

Yes! We offer a group license discount for classrooms and educational institutions. Please contact us at [email protected] to discuss pricing and logistics.

I can't afford RemNote Pro. Can I get a discount on my plan?

We don't offer discounts for the Life-Long Learning plan at this time.

We do offer a 25% education discount, as well as location-specific discounts for many areas with lower average income, for the RemNote Pro plan (whether you pay monthly or yearly). These are applied automatically based on where you live and, for the education discount, what email address you use (if it's associated with a recognized educational institution, the discount is granted automatically). If you're eligible for one of these discounts, you'll see an appropriately reduced price in Settings > Plans.

The education discount and location-specific discounts cannot be combined; if you're eligible for a location-specific discount, that is applied instead of the education discount.

How can I activate the Pro credits I've earned from inviting my friends?

Use your free credits by subscribing to RemNote Pro in Settings > Plans. Your payment method won't be charged until your credits run out, and you can cancel at any time. When you open up the Stripe Billing Page to subscribe, you'll see a $0 charge if your existing credits cover the cost of the next subscription period you're paying for (either one month or one year).

At this time, credits awarded from inviting friends can be redeemed only for RemNote Pro subscriptions, not Life-Long Learning plans.

Changing Plans

How can I cancel my subscription?

You can cancel your subscription at any time in Settings > Plans. We don't pro-rate subscriptions for partial months or years; instead, when you cancel your plan, your RemNote Pro access will continue through the next date you would have been billed, finishing out the month or year you paid for, and then your account will be downgraded to Free.

Will I lose work I've done in RemNote Pro if I downgrade to RemNote Free?

Certainly not! If you move from RemNote Pro to RemNote Free, all work done while using RemNote Pro remains in your account. For example, you’ll have ongoing access to all existing Aliases, PDF uploads and highlights, and Image Occlusion cards. To create new content using Pro features or, in some cases, edit existing content using Pro features, you'll need to subscribe again.

Once I’ve changed back to a Free account, can I still edit Pro elements?

It depends on the specific element. For instance, you'll still be able to change the text of aliases, but you won't be able to change queries in search portals.

What happens if I delete Pro elements while I'm on RemNote Free?

You can always undo the accidental deletion of a Pro element, just like any other element, by pressing Ctrl+Z (Cmd+Z on a Mac). We also count how many Pro elements are in your knowledge base on an ongoing basis, so that if you drop below the total limit for free accounts (e.g., 3 PDFs), you can again create new Pro elements of that type.

If a Pro element type gets bug fixes and improvements in the future, is that reflected on the instances in my Free account?

Yes, all bug fixes are always available to all users.

RemNote Free

Why do you offer the RemNote Free plan?

We're proud to offer an extremely powerful free plan. Our mission is to empower as many thinkers and learners as possible, and our free plan makes this possible.

Will RemNote Free release new features?

Absolutely! Both RemNote Pro and RemNote Free users will continue to see many new features, quality-of-life updates, and bug fixes. Of course, we'll release new Pro-only features as well.

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