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My Payment Failed

Having your payment denied can be frustrating! Here are some troubleshooting steps.

Martin Schneider avatar
Written by Martin Schneider
Updated over 10 months ago

In some cases RemNote will not be able to bill your credit card, preventing you from buying the pro subscription.

Please take these steps to fix this issue:

  1. Please confirm with your bank that your credit card supports foreign/online payment, or

  2. Try using another credit card. See more about payment methods here.

  3. If you don’t have another credit card, you can also consider using a prepaid debit card. You can likely find such cards in a local convenience store.

If none of these work, please contact support.

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