My Payment Failed

Having your payment denied can be frustrating! Here are some troubleshooting steps.

Martin Schneider avatar
Written by Martin Schneider
Updated over a week ago

In some cases RemNote will not be able to bill your credit card, preventing you from buying the pro subscription.

Please take these steps to fix this issue:

  1. Please confirm with your bank that your credit card supports foreign/online payment, or

  2. Try using another credit card. More about our payment methods here.

  3. If you don’t have another credit card, you may also consider using a prepaid debit card like this: You can possibly find them in your local convenience store.

If none of these work, please contact support.

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