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How Network Restrictions in Mainland China Affect RemNote

Users in mainland China may experience intermittent connectivity issues, sync failures, or image sync problems when using RemNote. These issues are caused by local network restrictions. This article explains the situation and provides recommendations.

Written by Nova Nightfall
Updated over a week ago

Due to network restrictions in mainland China, you may experience intermittent connectivity issues when using RemNote, such as:

  • Slow page loading or timeouts

  • Occasional sync failures or delays

  • Inconsistent performance across other features requiring an active internet connection

We understand how frustrating this can be. Please note that this is due to local network environments rather than an issue with RemNote's servers.

Images Failing to Sync

Some users report that images fail to sync even when using a network proxy tool. Common causes include:

  • The proxy tool is not routing system-wide traffic, so the RemNote desktop app's connections are not being proxied

  • Unstable proxy connection quality, causing large file transfers to be interrupted

  • Local DNS resolution issues

Recommendations

  • Use a network proxy tool when accessing RemNote for a more stable connection

  • Ensure your proxy tool is set to global mode so that desktop app traffic is also routed through the proxy

  • If image sync fails, try switching to a different proxy node

  • When connectivity is unstable, you can use the desktop app's offline mode to continue editing — your changes will sync automatically once the connection is restored

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