Skip to main content

Firewalls Blocking RemNote

If a firewall or antivirus product blocks RemNote's connection to our servers, syncing and server features stop working. Here's how to diagnose and fix it.

Written by Martin Schneider

Your local RemNote app requires a connection to our servers for syncing and server features.

If you see a message "RemNote is being blocked by a firewall on your network", then something on your computer or network is interfering with RemNote's server connection. Try:

  • Temporarily disable any local firewalls or antivirus software

  • Connect to a different non-corporate or non-school network.

    • We've seen firewall software like Zscalar frequently block RemNote connections.

If neither of these steps help, contact our support team, and we'll help you.

You can contact us by email at [email protected] or using the in-app support chat (click the ? button in the bottom right corner on almost any page, then choose Report a bug / Subscription help)

Did this answer your question?