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Firewalls Blocking RemNote

If a firewall or antivirus product blocks RemNote's connection to our servers, syncing and server features stop working. Here's how to diagnose and fix it.

Written by Martin Schneider

Your local RemNote app requires a connection to our servers for syncing and server features.

If you see a message "RemNote is being blocked by a firewall on your network", then something on your computer or network is interfering with RemNote's server connection. Try:

  • Temporarily disable any local firewalls or antivirus software

  • Connect to a different non-corporate or non-school network.

    • We've seen firewall software like Zscalar frequently block RemNote connections.

If neither of these steps help, contact our support team, and we'll help you.

You can contact us by email at [email protected], or from inside RemNote: click your name in the upper-left corner, choose Contact Support, and pick the option that best describes your problem.

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